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Warranty & Repairs Information

Warranty Policy

The following information is for reference only and subject to change without prior written notice.


Warranty Period

All Vertigo’s security products include a 2 year manufacturer’s warranty from the date of purchase
except for accessories like power adapters which include a 6 month warranty.


Inclusions and Exclusions

Vertigo provides full warranty against manufacturing defects and will replace defective products immediately. This warranty does not cover defects caused by improper use, the mishandling of the product, and/or regular wear and tear. 

Charges
Vertigo does not charge fees for product repair required during the warranty period and will pay the total cost of the return portion of shipping a replacement or repaired item. If products are no longer under warranty, Vertigo will charge a fee for product repair and will not be responsible for shipment fees.

For detailed information on product warranties and warranty claim, please contact your local Vertigo distributor or agent.